01
Call and triage
You call (833) 321-7153 and talk to a live dispatcher, not a voicemail. We ask what leaked, where the water is, and whether the source is shut off. Within minutes you get a crew assigned and an arrival window. If the water is near electrical panels or outlets, we walk you through killing the breaker safely before we arrive.
02
Inspection and moisture mapping
On arrival we find the source and stop it if it is still running. Then we map the wet footprint with a moisture meter, thermal imaging camera, and infrared thermometer. This takes 20 to 40 minutes and tells us exactly how far water traveled under flooring, up walls, and into adjacent rooms. You see the readings.
03
Water extraction
Truck-mounted water extraction units pull standing water fast, and we follow with absorbent pads in tight corners. Carpet padding that is saturated gets cut out and disposed of, because it will not dry in place. This stage usually runs one to three hours depending on how much water is down.
04
Structural drying
We set air movers and dehumidifiers sized to the cubic footage of the affected area, then check readings daily. Most Studio City jobs dry in three to five days. We adjust equipment placement as walls release moisture, and we keep the drying log updated so you can see progress in numbers, not just our word.
05
Final verification and handoff
When moisture readings match the dry standard, we remove equipment and do a final walkthrough with you. You get the drying report, photo documentation, and moisture logs. If any drywall or baseboard needs repair, we tell you plainly what is next and what it costs before anyone starts.